I understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few of the reasons why one might consider canceling an appointment. In my desire to be effective and fair to all of my clients, and out of consideration for my time, I have adopted the following policies: Canceling Appointment In most cases, a 12 hour advance notice is required when canceling an individual appointment. This allows me the opportunity to schedule a new client on that time slot. If you are unable to give us the minimum 12 hours or advance notice, and we are unable to fill your time slot, you will be charged 50% of what would have been your treatment fee. At my discretion this charge will be paid in full prior to your next treatment. On the other hand, if I’m able to fill “your” time slot with somebody else, you will not be charged for that missed appointment. NO-SHOW Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment in full, and future service will be denied until payment is made. Please plan accordingly in order to be on time.